Love It or Hate It, The Numbers Don’t Lie

January 10th, 2012

One of the most important aspects of Marketing is EXPOSURE. Exposure to your audience, to your potential audience and the audience you didn’t know you wanted to target. That being said, as a Colorado company it isn’t hard for us to see what (or who) is Denver’s number one watched “product” these days: his name is Tim Tebow. You either love him or hate him, but either way everyone seems to be watching him.

Fox 31 News reported that nearly 42 million television viewers tuned-in to see the Denver Broncos play Pittsburgh in overtime this past Sunday. Not only is that an incredible number for a team going into a game with the worst record in the first round of the playoffs, but it was also the highest-rated Wild Card playoff game in 24 years. There is no doubt that the reason for this spike had to do with the “Tebow Magic” that has hit the Denver bandwagon. The game was seen on CBS in roughly 26-percent of homes in the top 56 U.S. television markets – representing more viewers than any first round NFL playoff game since the Seattle Seahawks and Houston Oilers in 1988. It is doubtful that the advertisers this past Sunday were expecting to gain so much exposure, but there is no doubt that they got what they paid for.

The question is: what about next Sunday? The Broncos will be up against the New England Patriots, a team with an impressing 13 and 3 record.

Our guess at Mantooth? Even higher ratings. With the lead story on every sports station and website being Tebow-oriented, it seems as though everyone has forgotten that Houston (10 and 6) and Baltimore (12 and 4) will also be playing to make it to the final round of the AFC Championship.

Whether you love it or hate it, Tim Tebow has brought the limelight back to the Denver Broncos. So advertisers- take your mark, get set, go…

(And in case you still don’t believe in the “Tebow Magic”, here is something else that Fox 31 reported: “For those keeping track of Biblical coincidences, [the 31.6 television rating] is the third statistic from Sunday’s game which involves the numbers three, one and six. Tim Tebow, a man of strong Christian faith, wore “John 3:16″ on his eye black in the 2009 BCS Championship game. On Sunday, Tebow passed for 316 yards and averaged 31.6 yards per pass… kind of weird.)

Mantooth Makes Social Giving Fun!

December 7th, 2011

At Mantooth, we are constantly trying to find new ways to incorporate creative tactics into our Social Media Marketing. We don’t want to continuously offer the same-old thing over and over again. Instead, we want to create a fun, giving and socially responsible presence.

This thought process has led us to begin implementing different monthly Social Media Marketing campaigns through our Facebook page that benefit non-profit organizations whose missions and values align with ours.

Last month, Mantooth donated $250.00 to the Food Bank for Larimer County after holding a contest asking Facebook users what they were thankful for. Not only did we receive a variety of very touching “thankful” stories, but we also encouraged the community to support a local non-profit that does amazing things for Larimer County.

This month (December) we are doing a similar contest, but this time we are asking Facebook users to post photos of them and their pets on our Facebook page. For each photo, we are donating $5.00 to the Larimer Humane Society to give toys and treats to homeless dogs this holiday season. We are already at a total donation of $205.00 and we are within the first two weeks of the campaign!

Social Media Marketing is a  powerful tool for marketers, businesses and non-profit organizations, and with the largest online community in the world, Facebook, we have the opportunity to partner up and create mutually beneficial relationships.

We urge businesses and marketers alike to get creative, especially during the holidays, with your marketing efforts. Don’t just get creative though, get creative and give back.

Check out some of our clients and help them help the community through their Social Media Marketing campaigns:

The Mantooth Company
Big O Tires- Fort Collins, Loveland, Greeley
Huntington Learning Center of Northern Colorado
The Human Bean CO

When Speaking Goes Public

November 8th, 2011

The crowd begins to get quiet and the spot light turns on.  You clear your throat a couple of times, tap the microphone and swallow.  All eyes are now on YOU.

We have all been there, standing nervously, anticipating how the next fifteen minutes will turn out.  Whether this is a speech to your  peers or to a potential client, speaking to groups is an art.  With lots of patients, extensive research, proper planning and a calming deep breath, you have a formula for a solid speech.

Your audience and topic are the two most important factors when it comes to speeches.

Your tone and voice needs to form around the age group, industry, education level, and socially cognitive level of your audience.  They must be able to understand any references you make during your speech.  This will also make your audience more comfortable with you.  But why is that important? Shouldn’t this be the other way around?  Not exactly.

As a speaker, you’ll be able to sense how your audience is receiving the information you’re sharing.  If they’re smiling, nodding their heads and applauding, well then your speech is going well.  If they don’t understand your voice and feel offended by your tone, they’ll appear confused and quiet.  Plan for who you are speaking to.  If that means you have to research examples of your topic from twenty years ago, do it.

Secondly, your content must be accurate and portrayed correctly.  Spend hours doing research and spend hours double checking your research.  Your credibility is on the line when you speak to crowds, no matter who your crowd is. Make sure to pay respect to where you received information, and be honest.  If you are trying to persuade an audience, they need to believe you, but more importantly they need to trust you.

Here are some tips for making your closing words memorable:

  1. Make a joke – This will give your audience a cue that your speech is coming to an end.  A joke will also help them relax and focus on your last words.
  2. Share a personal anecdote – Relating your speech back to human interactions will give life to your words. Your audience will feel closer to the topic and call to action.
  3. Inversion – Turn the table over to the audience and describe what will happen if your action does not happen.  Make them think.
  4. Share the motivator – Take a moment to re-emphasize the importance of your speech to your audience.  Share the outcome, motivators and what really counts.
  5. Call to action – Be creative and don’t just tell people what to do, or how situation will turn out.  Use creative and meaningful words to do the work for you.  Use emotional words to share significance.
  6. Quotations – You want your audience to leave with a sense of motivation and inspiration.  Quotes evoke emotion; take advantage of that if possible.

Are You Literate in Today’s Digital Age?

October 13th, 2011

With the United States presidential election coming up I have found myself being presented with the same dilemma over and over again: while researching information on presidential candidates on the internet, it is almost impossible to find unbiased, objective information. Not to say that there isn’t objective information out there to be found, it takes some skill and time to weed out the subjective information. Blogs look more and more like websites and websites are easier and easier to create and give a professional appearance to.

It leads me to wonder how much effort those of us that read our news on the internet put into making sure that the sources we gain our information from are credible.

“Literacy has always been defined by the technology,” said Nichole Pinkard, founder of Chicago’s Digital Youth Network in a PBS special on 21st century learning that aired in February. “Before the printing press, your ability to orally recite something meant [you were] literate.”

It is a scary thing when the definition of something so vital to our society’s intelligence and understanding changes, and if Pinkard’s quote is true we are about to see a very different form of literacy emerge. Mashable.com takes new technology into consideration and made a statement in their recent article about new media and literacy that “To be truly literate, though, you also need to be able to think critically about media, discern fact from fiction, news from opinion, trusted from untrustworthy.”

What does this mean? It means that we are no longer gathering information solely from trained journalists and reporters. We are now being bombarded daily with information and news from bloggers, social media experts, journalists and the general public and all of the messages that are posted on the internet have the ability to be repeated immediately to millions of people.

Even journalists have found themselves offering up false information on accident due to something that someone else has posted on a social network.

Take for example the following anecdote that was also stated in Mashable’s article:

“On June 17, 2009, Mashable made a mistake. In a report about the volume of Twitter activity surrounding the #IranElection movement, we accidentally used a “b” instead of an “m,” inflating the number of total tweets one thousand-fold. This, on its own, is not spectacular. Though we certainly try to avoid it, every organization makes mistakes like this. The great thing about the web is that we were able to fix the error within minutes of the article going out. “Billion” became “million,” our readers had the correct information. No big deal.

Except that also within minutes, Ann Curry of NBC News, a very highly respected journalist with an international following, had tweeted our original, incorrect version to her followers. Her repetition of our mistake lent legitimacy to an incorrect stat.” (http://mashable.com/2011/10/13/media-literacy-journalism/).

With all of this being said, it is important that we all take the time to learn to discern fact from fiction in the online environment and seek out information from a variety of sources, while being familiar with how to determine who is posting what information and why.

New Facebook Settings, Get a Plus 1?

August 30th, 2011

It seems as though I am not the only one who has been testing out Google Plus. Facebook has recently announced a new way to share posts with who you want, a new way that very similarly resembles Google Plus circles. The new way, which I am a huge fan of, allows for you to decide who gets to see your status update, photo, interests, activities, everything really- with exactly who you want right when you post it. Of course because this is a new feature and sort of an add-on, it isn’t as easy as it is with Google Plus where when they launched they already had the circles in place and you decided where people went when you first connected with them, instead I will ultimately have to go in and create custom groups and try to group my 1,400 friends into categories (aka circles).

In Facebook’s announcement of the profile changes, they explained their decision by stating, “Your profile should feel like your home on the web – you should never feel like stuff appears there that you don’t want, and you should never wonder who sees what’s there. The profile is getting some new tools that give you clearer, more consistent controls over how photos and posts get added to it, and who can see everything that lives there.”

They are also rolling out a feature where you can view your profile as another person directly from their page. This was a feature that was available by rifling through your Privacy Settings, but as Facebook has stated that “the main change is moving most of your controls from a settings page to being inline, right next to the posts, photos and tags they affect.”

So in general: good job Facebook, for taking the benefits that Google Plus had and incorporating them into Facebook.

Facebook Friend Average, Where Do We Stand?

August 19th, 2011

I recently saw an article featured in a Northern Colorado Business Report email blast that covered the partnership between Yahoo and Facebook trying to figure out if the “six degrees of separation” idea is valid or not in a social networking sense. This experiment, that they have termed the “Small World Experiment,” aims to determine the social path between two strangers by tapping into Facebook. Facebook is the perfect forum for this experiment considering it is the largest social network in the world with 750 million users.

What really caught my eye though, was that the article (which was originally written by Emil Protalinksi, who has covered the tech industry beat for five years for multiple publications) states that the average number of friends a Facebook user has on the network rests at only 130. At first I found this number to be impossible and incorrect, but when I checked the facts with the Facebook Press Page, it turns out that it is correct.

On the Facebook Press Page, Facebook provides the following statistics:

  • More than 750 million active users
  • 50% of our active users log on to Facebook in any given day
  • Average user has 130 friends
  • People spend over 700 billion minutes per month on Facebook

As an avid Facebook user and a Social Media Director of a marketing company,  it makes sense that I would have more Facebook friends than the average user, but almost 1,400 more Facebook friends than the average user? When I went through our staff Facebook pages it seemed to be a trend, every single member of Mantooth Marketing Company has far more than 130 Facebook friends. While Facebook does not provide an average number of “likes” on a business page, it seems as though a majority of the businesses that Mantooth serves have far more than 130 likes as well, in fact, most of them have hundreds (and some break the thousands mark).

So what’s my point? It is important that when you hire a company to execute social media marketing tactics, you make sure that that particular company can practice what they preach. Like a web design company with a bad website, social media marketing takes more than posting status updates- it takes understanding the goal of social networking while also enjoying it.

Check out our Facebook page and “like” us today!

Google +, Do You +1?

July 15th, 2011

You might have gotten an email recently, or maybe even sent an email recently, for the new Google + Project. Basically it is a testing site for what is sure to become Facebook’s biggest rival.

As of right now, Google has launched a field trial period of Google +. The trial is an invitation-only approach to launching a social networking site slowly, so that the rough patches can be sorted out and glitches can be managed before launching completely.

If you aren’t on Google + yet, here is the down low:

  • Much like Facebook, you can add your friends and they can see your posts, however unlike Facebook you can add them into particular “circles”
  • Much like Facebook, you can post status updates, however now you can determine which “circle” of people you want each status to go to (for example, if you want your friends but not your colleagues to see something- you can select your friends circle only when you share something)
  • Instead of the “like” button, there is a “+1” button. When you +1 something, it is placed on your profile under +1’s, which can either be private or public based on your privacy settings
  • When you are logged into your Google account (be it Gmail or another), you can Google on the web while staying logged into Google + and continuing to receive notifications
  • You can link to your Facebook, Twitter, LinkedIn, YouTube, Flikr and any other site that you want to and those links will appear on your profile
  • There is a stream, much like the Facebook “Newsfeed”
  • There is a chat much like Facebook, however you can add others to your chat and create a chatroom-esque conversation

There are a ton of capabilities to Google +, many of which will urge Facebook to add new components to their social networking site, but the big question remains: is it enough to pull the billions of users already using Facebook to learn and adapt to a new site with a different interface?

We will continue to update you on the progress and development of Google +, and if you want to see our Social Media Director in action, add her to one of your circles: Kerrie@mantoothcompany.com.

QR Codes: What are they?

July 8th, 2011

While I’m sure you’ve seen them before- they are the square 2-dimensional matrix barcodes that can be found on marketing materials for many businesses. They can be found on dinner menus in restaurants, posters in movie theatres, employee t-shirts in retail stores, direct mailers and the list goes on and on.

They are the bridge from print to digital. They have revolutionized the idea of integrated marketing.

QR Code stands for Quick-Response Code. The QR Code was created in Japan by the Toyota subsidiary Denso Wave in 1994 to quickly track parts in vehicle manufacturing. The QR Code has been used in Japan and other countries for years; you can even find QR Codes on the sides of buildings in Japan and South Korea. Many Japanese brand phones have QR Code readers build in, while smart phones in the United States have QR Code reader applications that can be downloaded.

While up until now, QR Codes have not been used very much in the United States, we are seeing a large growth in use and placement. More and more people have smart phones and more and more people are becoming aware of QR Codes.

QR Codes are so versatile and can be used in so many ways that it is important for businesses to jump on this bandwagon.

Some things a QR Code direct users to:

  • Installation instructions
  • Directions to your business (Google Maps, Mapquest)
  • Coupons and special offers
  • Free mp3 downloads
  • Customer feedback forms
  • Newsletter and e-mail subscription forms
  • Facebook “like” a page
  • Twitter “follow” a user
  • Linkedin “connect” a professional
  • Send out a Tweet or Facebook update
  • Automatically add an event to your calendar
  • Websites
  • YouTube videos

Basically, if it can be accessed through a URL, a QR Code can direct a user to it.

We are now offering QR Codes as a service to clients, for more information please contact Kerrie Luginbill at Kerrie@mantoothcompany.com.

Coupon Marketing: How to Determine ROI

June 14th, 2011

The new big thing to hit retail, restaurants and the like is “coupon marketing”—a service provided by websites and radio stations like Groupon, LivingSocial and Seize the Deal. Basically the website or company works closely with a business to provide a HUGE discount to the public.

Specifically, Groupon is a deal-of-the-day website that features discounted gift certificates usable at local or national businesses. Groupon works as an assurance contract. An assurance contract business model means that if a certain number of people sign up for the offer, then the deal becomes available to everyone. If the predetermined minimum (set by the business) is not met, no one gets the deal that day. This model reduces risk for retailers, who can treat the coupons as quantity discounts as well as sales promotion tools. Groupon makes money by keeping approximately half the money the customer pays for the coupon.

Similarly, LivingSocial is an international brand and social buying company. LivingSocial offers a new deal each day to its members who subscribe via email. After subscribing to a location (market), users receive a daily e-mail presenting the city’s deal for that day. Members have a chance to save 50-90% experiences in their area- depending on what is agreed upon between the business and LivingSocial.  The business model is similar to that of Groupon- for chosen businesses, LivingSocial provides a chance for businesses to reach out to new customers with no upfront costs, however LivingSocial takes a cut of the deal revenue, and the business has to offer a decent sized deal, but the business can also control what the offer involves and may choose to cap purchases.

So, yes of course, the sites are successful in selling products- and a lot of businesses are jumping on this bandwagon (according to TechCrunch, LivingSocial is currently booking $1 million a day and is projected to book in excess of $500 million in revenue in 2011). The question here is- how do you measure ROI?

In an article by ClickZ Marketing News & Expert Advice, six New York merchants between 27th and 31st Streets on 3rd Avenue in Manhattan participated in LivingSocial’s $1 offers on June 8. Chris Powell, the manager of Berrywild yogurt store, said her store’s $9-for-$1 offers were capped at 200. When those quickly sold out, LivingSocial asked to up the cap to 300 and soon after that allotment was gone. This is great, exposure to hundreds of new customers- however; let’s say none of these customers spend more than $9.00 (which is possible at a yogurt shop). Then for 300 different customers, Berrywild will be losing $8.00 (and more considering the amount that LivingSocial takes out of the total revenue). So let’s say out of this promotion they make about $300 total (300 people plus $1 each, minus some for the amount LivingSocial keeps) but each person uses exactly $9.00. Berrywild will be spending $2,700- meaning they will be losing more than $2,400.

So the real question is: how do you measure how much each customer will be spending, how many times that person will be returning and how much additional revenue you will be making in the long run to compensate for the short run monetary loss?

It is important, before launching into one of these “coupon marketing” campaigns to consider a few questions relative to your business:

  1. Is the discount too large for the product/service that I offer?
  2. Should I cap the discounts as to not overwhelm my business?
  3. Can I expect to see a long term ROI off of the discount?
    And most importantly:
  4. Is my business appropriate for such campaign?

Social Media Going Gaga

May 23rd, 2011

If anyone knows how to capitalize on their success using social media, it is Lady Gaga. If you don’t know who Lady Gaga is (basically if you’ve been hiding under a rock since 2009) she is the over-the-top female pop star who once dressed herself in nothing but raw meat for an awards show and who is notorious for being absolutely ridiculous.

Lady Gaga IS the queen of social media, for example:

  • Lady Gaga is the first Twitter user with more than 10 million followers
  • She was also the first Facebook celebrity with to hit 10 million fans
  • She was also the first artist with 1 billion views on YouTube

But along with the regular, she has also taken her social media use to ridiculous levels- she recently stepped outside of the box to promote her new album by partnering up with social gaming company Zynga to launch GagaVille, yes GagaVille- a Gaga-themed offshoot of the popular Facebook game FarmVille, but that’s not all. If you play Words with Friends on your Smartphone you may also have seen the Gaga Themed Sweepstakes, “Words with Gaga,” where there is a special “Word of the Day” being made available until May 26. If you play that word in any of your games that day, you’ll be entered to win a Daily Prize pack. Each of the daily prize packs include a signed copy of Lady Gaga’s newest CD “Born This Way,” along with a three-day, two night trip for the winner and a guest to see Lady Gaga in concert.

Lady Gaga has ALSO recently partnered with Starbucks for a digital scavenger hunt. “SRCH by Starbucks featuring Lady Gaga,” as the hunt is called, will start with the in-store QR code scan (which are those square barcodes you take a photo of with your Smartphone) which then takes customers through a series of digital clues. Players will be required to visit certain blogs and Starbucks digital properties to decode messages and put things together in a true scavenger hunt-way. The clues are arranged into rounds and encourage group play and sharing- of course. The first players to solve all the clues will be rewarded with Starbucks- and Lady Gaga-related prizes.

Considering all of the above and the fact that Lady Gaga has a larger reach than Barack Obama on Twitter, it wasn’t surprising that earlier this month Lady Gaga came out the winner at MTV’s newly launched O Music Awards, taking home “Most Innovative Artist” and “Must Follow Artist on Twitter.”

Marketers, companies and other celebrities need to take a page from the Gaga book, because what she’s doing is working, and digital IS the way of the future.